SECURE YOUR FREE 1-YEAR WARRANTY

We’ve got you covered with premium support and hassle-free protection. No extra fees.

Where's my camera's NID?
Look for the camera sticker tag on the side of your device.
Camera NID location 1
Camera NID location 2
Where's my camera's NID?
Look for the camera sticker tag on the side of your device.
Camera NID location 1
Camera NID location 2
CONGRATULATIONS!
 YOUR WARRANTY
IS NOW ACTIVE
Warranty coverage is valid for one year starting on the date your product was delivered.
Now that your warranty is registered, we'd love to hear how your setup experience went. Drop us a quick star rating:
SUBMIT REVIEW

WARRANTY POLICY

Your product is covered by one-year limited warranty, effective from the date of delivery. This warranty covers manufacturing and firmware-related defects to ensure your device functions as intended.

What is covered:

  • Manufacturing defects
  • Firmware malfunctions

What is not covered:

  • External parts (e.g., batteries, antennas, bolts, tools)
  • Damage caused by misuse, neglect, or unauthorized modifications
  • Lost or misplaced components

If you encounter any issues, Premium Invention will either repair, replace, or troubleshoot your device at no additional cost during the warranty period.

Replacement of lost or damaged external parts may involve a separate fee.

Warranty Limitations
Your warranty may be voided if:

  • The product has been altered, modified, or tampered with.
  • There are signs of physical damage, misuse, or unauthorized repairs.

How to Request Warranty Service

  1. Contact Us:
    Send us your proof of purchase, a brief description of the issue, and any supporting images or videos (if available).
    Email us at support@premiuminvention.com
  2. Assessment
    Our team will review your request and respond with the next steps for repair, replacement, or troubleshooting assistance.

RETURN POLICY

We offer a 30-day return policy from the day your product is delivered. If you're not completely satisfied, follow the steps below to initiate a return.

Eligibility for Returns

  • Timeframe: Returns must be requested within 30 days from the delivery date.
  • Condition: Items must be in their original packaging, and free from damage, permanent stains, or missing accessories.
  • Shipping Fees: Customer is responsible for return shipping costs.


Note: Refunds may be reduced if the returned item was already used or in damaged condition.

How to Request a Return

  1. Contact Us: Reach out to our support team with your order number and reason for the return.Email us at support@premiuminvention.com or call us at our toll-free no. 877 224 0705
  2. We’ll Guide You: We’ll provide step-by-step instructions and the return shipping address.
NEED HELP?
WE’RE HERE FOR YOU

If you have any questions or need assistance,
our dedicated support team is ready to help.

Email icon support@premiuminvention.com Phone icon 877-224-0705